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What is your refund policy?

Every seller in the Schneider Electric Marketplace has their own refund policy. You can find the name of the seller in your order details and click on their name to view the Seller's profile, including their refund policy.

Still have question?

For questions about your orders,you can find information by logging into your account or selecting “Track orders and returns” under the Orders and Returns section in the footer. If you still need help with your order, please contact your seller. You can find your seller’s customer service information on their Seller Profile page, which you can reach by clicking on the seller’s shop name wherever you find your order information.

For other questions, checkout the answers to frequently asked questions on these support pages or contact our customer support team at [email protected] .